I think that when the WoW game designers are creating challenges for healing in new 5 man content, the thought process almost always goes towards “Yeah, let’s put in some AoE damage, that’ll do it!” Yeah, well as a holy paladin all I can say is SCREW YOU, Blizzard. I am disappointed in you, go sit in your corner. >(
This has been our weak point since the expansion started (and before then too, of course), though they have improved it a little bit over time, with letting overheals transfer through Beacon (yay, hax). But the fact that my freshly 80 resto druid with only a couple of T9 ilvl 232 pieces and a whole bunch of blues can keep a group up through heroic Pit of Saron just as easily (and maybe a little better) than my ICC geared holy paladin is just a big old slap in the face.
I joke about making Sophie’s choice when it comes to which of the dps will stay alive, but in all honesty it’s not fun. I don’t like having to make that call when I don’t feel that I should have to, because other healers don’t. I don’t like that I have to be able to throw heals at lightening speed to keep everyone alive, or the fact that you have to be geared to the teeth to even make that possible. I can’t even imagine how frustrating it is to be a newly 80 paladin trying to keep up! Actually, I kind of can because there was a point when heroics were HARD and I used to lose people to silly standing in things gimmicks much more frequently than I do now. One of my first healing experiences was wiping repeatedly in Gundrak because people stood in the poison. “But my holy priest can keep everyone up through that!” Well I am not a priest, so just do what you’re supposed to, ffs.
I realize that the game designers want to keep us in our nice little tank healing OMG BIG BALLS OF HOLY LIGHT niche, but it makes me angry that they don’t take that into consideration when designing encounters that aren’t raids, in content that is meant to be accessible by everyone. All three of the newest heroics are basically difficult because there are pulls where everyone is taking damage. Not such a big issue when you have chain heal, HoTs, CoH, or even shields, but when all you have is some Bacon, an instant cast on a cooldown, and a little heal with a cast time, it can be a big fat pain.
Just having people die is annoying. It’s even worse when people don’t understand that, so you get a lot of cries of “wtf, why didn’t you heal me through that?” and “you suck at healing!”. Yeah, well you suck at killing the boss fast enough to not get hit by the AoE, or at just plain getting out of the AoE. SO THERE.